Frequently asked Questions

We get asked lots of questions via the phone and our inbuilt messenger service. To save you time, we have listed them with our answers below.

Q 1 Hi, I'm looking to find a waterproof bed for my young puppy who is currently toilet training and frequently wets his bed. Instead of having to machine wash each time I was hoping to find a bed that I can literally wipe down and clean rather than the urine soaking into the filling. Are your beds actually waterproof as I've already bought a bed from another company that was misleading and soaked through Thanks

A: Yes they are as waterproof as possible. My labrador has the same issue and we clean it a lot. Nothing, however, is waterproof if you completely immerse it in water, as the stitching is done with cotton and cotton is obviously not waterproof. That said, wiping the cotton down is not a problem!

Q: Hi what size of bed do you recommend for two medium-sized labs

A: I have a medium sized lab and the large beds are perfect for a single dog. Depends if they like to stretch out while sleeping or to curl up. If they like to stretch then it may be worth going for the Jumbo, however if they're a curler then the Large will be perfect!

Q: Are the beds easy to clean?

A: Absolutely - the soft beds (ie not the waterproof ones) are all machine washable and if you take the centre cushion out, the rest of the bed folds into itself really easily, making it easy to put in a washing machine. We would always recommend washing a dog bed at 30 degrees and definitely do not tumble-dry it.

Q: Which is best, oval or rectangular for my dog?

A: This is entirely down to personal preference - the rectangular often fit better in rooms as they can go flush to a wall, however the oval are more traditional! It is also easier for a dog to stretch out in a rectangular bed.